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What Can I Do to Solve My Login/Password Reset Issue?

If you cannot log in to your account, follow these steps:

1. Use the Forgot Password Option​

  • On the login page, click “Forgot Password?”.
  • Enter your registered email address.
tip

Always use the same email you registered with — using a different one won’t trigger a reset link.

2. Check Your Inbox​

  • Look for the reset link sent to your email.
  • Be sure to also check your spam/junk folder.
note

If the email doesn’t arrive within a few minutes, add accounts@affiliate.co.za to your safe sender list and try again.

3. Still Can’t Access Your Account?​

If you still cannot log in after resetting your password:

warning

Do not create a duplicate account. This can delay your reactivation.
Our team will assist you with restoring access.